Help Center
Frequently Asked Questions
What is your minimum order quantity (MOQ)?+
Our standard MOQ is 100 pieces per style. For new clients, 100–300 pcs is typical.
How long does production take?+
Production lead time is typically 15–25 days after sample approval.
Can you create custom designs and samples?+
Absolutely. Our design team creates tech packs and samples within 7–10 business days.
What fabrics do you work with?+
Cotton fleece, French terry, organic cotton, bamboo blends, recycled polyester, and more.
Do you offer private labeling?+
Yes — custom woven labels, hang tags, poly bags, boxes, tissue paper, and more.
How does shipping work?+
Sea freight (25–45 days), air freight (7–10 days), or express courier (3–5 days).
Can I get a sample before a bulk order?+
Yes — pre-production samples shipped via DHL Express in 3–5 days.
What are your payment terms?+
50% deposit to start, 50% before shipment. T/T, L/C, Western Union accepted.